Privacy Policy

1.2 In this Privacy Policy, unless the context requires a different interpretations:

• a. The singular includes the plural and vice versa;
• b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy.
• c. a reference to a person includes firms, companies, government entities, trusts and partnerships
• d. ‘including’ is understood to mean ‘including without limitation’
• e. Reference to any statutory provision includes any modification or amendment of it;
• f. The headings and subheadings do not form part of this Privacy Policy

2. Scope of this Privacy Policy

2.1 This Privacy Policy applies only to the actions of Miquill Catering Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

2.2. For purposes of the applicable Data Protection Laws, Miquill Catering Limited is the ‘data controller’. This means that Miquill Catering Limited determines the purposes for which, and the manner in which, your Data is processed.

3. Data Collected

3.1. We may collect the following Data, which includes personal Data, from you:

• a. IP Address
• b. Name
• c. Email Address
• d. Phone Number
• e. Postcode

In each case, in accordance with this Privacy Policy

4. How We Collect Data

4.1. We collect data in the following ways:

• a. Contact Form
• b. See Cookie Policy

5. Our Use of Data

5.1 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• a. Responding to enquiries.
• b. Internal record keeping.
• c. Improvement of products/services.
• d. Transmission by email of marketing materials that may be of interest to you.
• e. Google Analytics.
• f. Google Adwords.

5.2 We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed ‘Your rights’ below).

5.3 We may use your Data to show you Miquill Catering Limited adverts and other content on other websites. If you do not want us to use your data to show you Miquill Catering Limited adverts and other content on other websites, please turn off the relevant cookies – See our Cookie Policy.

6. Who We Share Data With

6.1 We may share your Data with the following groups of people for the following
reasons:

• a. Any of our group companies or affiliates if we believe that their services will be of interest to you, we may share your email address. In each case, in accordance with this Privacy Policy

7. Keeping Data Secure

7.1 We will use technical and organisational measures to safeguard your Data, for example,

• a. We store your Data on secure servers

7.2 Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of unauthorised access to your Data, please let us know immediately by contacting us via this email address dpo@support-services.com.

8. Data Retention

8.1 Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

8.2 Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

9. Your Rights

9.1 You have the following rights in relation to your Data:

• a. Right of access – Individuals have the right to ask us for copies of the personal information we hold about them.
• b. Right to rectification – Individuals have the right to ask us to rectify personal information which they think is inaccurate. They also have the right to ask us to complete information they think is incomplete.
• c. Right to erasure – Individuals have the right to ask us to erase their personal information in certain circumstances.
• d. Right to restriction of processing – Individuals have the right to ask us to restrict the processing of their personal information in certain circumstances.
• e. Right to object to processing – Individuals have the right to object to the processing of their personal information in certain circumstances.
• f. Right to data portability – Individuals have the right to ask that we transfer the personal information they gave us to another organisation, or to them, in certain circumstances.

9.2 There is no requirement to pay any charge for exercising the above rights. If an individual makes a request, we have one month to respond to the request.

9.3 To make a request in respect of the above rights please contact the Company’s Data Protection Officer whose email address is dpo@support-services.com.

9.4 It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

10. How to complain

10.1 If there are any concerns about our use of your personal information, a complaint may be made to our Data Protection Officer as referred to above and if you are not satisfied with our response you may also make a complaint to the Information Commissioner’s Officer (ICO) whose address is:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF

11. Links to Other Websites

11.1 This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of their websites.

This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

12. Changes of Business Ownership and Control

12.1 Miquill Catering Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Miquill Catering Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

12.2 We may also disclose Data to a prospective purchase of our business or any part of it.

12.3 In the above instances, we will take steps with the aim of ensuring your privacy is protected.

13. Cookies

13.1 This Website may place and access certain Cookies on your computer. Miquill Catering Limited uses Cookies to improve your experience of using the Website and to improve our range of products and services. Miquill Catering Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

13.2 All Cookies used by the Website are used in accordance with current UK and EU Cookie Law.

13.3 Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Miquill Catering Limited to provide a better experience and service to you. You may, if you wish, deny consent to the place of Cookies, however certain features of the Website may not function fully or as intended.

13.4 For further information in relation to Cookies please see our Cookie Policy.

14. General

14.1 You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

14.2 If any court or competent authority finds ha any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part- provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

14.3 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

14.4 The above will be governed by and interpreted according to the laws of England and Wales and any disputes arising will be subject to the jurisdiction of the English and Welsh Courts.

15. Changes to this Privacy Policy

15.1 Miquill Catering Limited reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alteration.

15.2 Should you wish to contact us about this Privacy Policy please either contact us via our Contact page here or email our Data Protection Officer at dpo@support-services.com

This Privacy Policy was created on 15/11/2023